Inverglen is a winner at the 2017 Highlands and Islands Tourism Awards
The Highlands and Islands Tourism Awards is one of the most prestigious in Scotland and the 2017 Winners were announced at the Drumossie Hotel on Friday 3rd November. 55 finalists, including Inverglen Guest House, were vying for the coveted winners’ award.
These awards cover 16 categories which celebrate and recognise the best places to eat, drink and enjoy the scenery, hospitality, wildlife, history and culture of the Scottish Highlands and Islands.
Inverglen Guest House was through to the final 4 in the category for Most Hospitable B&B/Guest House (having also been a finalist in 2015).
Given the tough competition, we were delighted to be named as winners of this fantastic award, topping off another wonderful year for Inverglen Guest House. We must also extend a big thank you to all our guests who have been so supportive of our business and who make our job a joy. For those of you returning to the Scotish Highlands we hope to see you again, and if you know someone else who is coming to the area then do let them know that they will be well looked after at Inverglen Guest House.
What were the Judges Looking for?
Scotland has a strong tradition of superb B&Bs and Guest Houses. In many areas, and especially in the Highlands and Islands, they are at the forefront of Scotland’s hospitality
reputation. They provide a personal and memorable experience for every guest that stays with them. The winner of this category is up against stiff competition with over 1,000 businesses operating in the region. The winner of this category will consistently demonstrate that they are going the extra mile to provide heart-warming levels of customer service to every guest who steps through the door.
The judges further wanted to see a clear ethos, a proven track record and examples of exceptional customer care and hospitality in both qualitative and quantitative measures.
Inverglen Guest House was especially commended for having excellent customer engagement, especially via our website and social media. In particular, we have an active Facebook Page (please do like our page if you have not already done so) where we try to ensure guests have information to help them get the most from their stay with us.
Whilst not specifically mentioned, we are convinced that the judges will have noticed just how many guests comment on the wonderful cakes and muffins that Susan bakes. These have become so popular that we have even started to publish recipes on our website.
Aa winners we now go on to battle it out at the Scottish Thistle Awards National Final at the Edinburgh International Conference Centre in March 2018. For more information about the Scottish Thistle Awards, click here.
The full list of winners at the 2017 Highlands and Islands Tourism Awards were:
Best Restaurant Experience
Links House at Royal Dornoch
Best Informal Eating Experience
Gordon Castle Walled Garden
Most Hospitable B&B / Guest House
Inverglen Guest House
Most Hospitable Hotel
Best Accommodation Provider
Best Accommodation Provider – Judges Commendation
Cuil Moss Cottage
Best Visitor Attraction
Culloden Battlefield and Visitor Centre
Best Visitor Attraction – Judges Commendation
Isle of Harris Distillers
Best Cultural Event or Festival
Hebridean Celtic Festival
Best Outdoor / Adventure Experience
Go to St Kilda
Best Sporting Event
Fort William UCI Mountain Bike World Cup
Best Bar / Pub
Ferry Inn, Stromness
Innovation in Tourism
Working Together for Tourism
The Malt Whisky Trail
Tourism and Hospitality Hero
Peter Cowe, Culloden Battlefield
Best Heritage Tourism Experience
Eilean Donan Castle
Highland Rising Star
Charlotte Poynton, The Three Chimneys
Captain Iain Dunderdale